Supported browser and operating systems

Operating System	Mozilla Firefox 2+ 3+	MS Internet Explorer 7+ 8+	Apple Safari 3+	Google Chrome 1+
Windows
Mac OS
Linux

To read the various PDF reports and documents (such as Invoices) that Saasu creates you will also need to install the free Acrobat Reader application and browser plugin. You do not require a PDF writer.

If my operating system/browser isn’t listed, can I still use Saasu?

The table above lists all of the supported browsers. Saasu may still work just fine on a different browser or operating system than those listed above, but we cannot offer support for problems that are found to be related to the browser or operating system you are using.

Why don’t you support old versions of Windows or Apple operating systems?

We channel our efforts into current browsers and improving Saasu so we decided to only support operating systems that are supported by the manufacturer.

Which browser do you recommend?

Choosing a browser is largely a personal/subjective thing – there are many features that each browser offers that may make it better for you to use. However, we do recommend latest version of Internet Explorer or Mozilla Firefox for Windows, and Safari or Mozilla Firefox for Mac OS X. Mozilla Firefox is recommended for Linux.

Saasu is used for POS by customers already despite not formally having launched POS module. There are a couple of ways that Saasu can be used for POS.

Using a USB barcode reader

You could use a USB barcode reader plugged into your PC with Saasu. This enables you to generate item invoices for items that have been setup in the inventory.

The barcode of the particular item will have to be setup as the Item Code for that item in Saasu inventory first. The simplest way to do this would be to scan each item’s barcode and set them up in an spreadsheet (CSV) format, which matches the Saasu Inventory Items import format. You can then import this list into your Saasu file.

Or you could go to Add Inventory Item screen, scan the barcode into the Item Code field and then fill in the necessary details and save the item.

After the inventory items are setup properly, go to Settings > Item Lists and set Item auto-complete to “Code”.

Now you can start entering item invoices in Saasu using the barcode scanner. When you want to scan the bar code of an item, bring the cursor into the Item Code field in the invoice, and scan the bar code. The Item Code will show up in the Item Code field along with the related details.

Using Saasu Web Services API

You could also use the Saasu Web Services API in order to make your current POS system communicate with Saasu.

Saasu plug-in partners have already built connectors to Saasu to integrate with third party software. Find out more about connectors and the api.

Hardware

Your computer is like your car, it is good practice to keep it tuned up and you will be safer and more efficient for doing so. So keep your personal computer up to date with security patches, operating system versions and updates from the people who make it. If your system is not up to date, it is often not operating optimally in terms of performance and security.

Demanding users such as large businesses simply have more information to manage (e.g. employees, invoices, payroll, inventory items) as a result they will benefit from more memory on their PC, we recommend 1-2G of RAM at least and even more for regular or heavy users (or users with other software being actively used at the same time as our products). Consult your local IT specialist for hardware advice, it is not something that saasu support formally (although we always try to help).

Internet Connection

A standard ADSL, Broadband or Wireless connection is sufficient to use Saasu. If you are sharing your connection with other people then allow for added bandwidth.

Stable IP Address

Saasu works best in a stable IP Address environment. If IP addresses change a lot we tend to log customers out for security reasons. This is for your protection so request a static IP address from your ISP where possible.

PDF Creators/Writers

You may find a PDF creator quite useful if you want to save your reports in PDF format. You can find many free PDF creators out there by Googling for one.

After downloading and installing the PDF creator, run the report in Saasu that you want to save in PDF format. In the browser go to File > Print. Make sure the PDF creator you have installed is selected as the printer. When you click Print the PDF writer will prompt you to specify a location to save the file, select a location and click save. Note that the output of the report may vary depending on the PDF creator you are using.

Old Technologies We No Longer Support

Here at Saasu we have to find a constant balance between -

• Supporting all the platforms out there and
• Working really well on 90-99% of platforms and making the most of those platforms for most of our users

It is a classic ‘greater good’ argument. We could spend a lot of time making it work on all platforms but often that means substantial cost and delays which ultimately needs to be passed on to you the subscriber.

So our policy is very clear. If a technology or platform meets these criteria it may not be supported -

• Old technology (usually more than 3 years at a minimum) and /or
• Unpopular technology – being used by less than 3% of the audience and/or
• Experiencing a migration trend away from it that is sustained for a period of more than 3 months and/or
• Alternative technology upgrades are widely available and not dramatically difficult or expensive for the average customer

So, we don’t support the following list of technologies. If you have it, we suggest you upgrade,

• Small screens of 800×600 resolution or less – they are less than 1% of our traffic in Q4 2007 (and falling steadily) plus there is evidence to support the view all four of the above criteria are being met. This means Saasu still works on these screens but users will experience some inconvenience such as horizontal scrolling on some screens. This is intended to maximise the experience for the other 97-99% of users.